Contact me today for a free quote!
I provide on-site technical support, device setup, device repair, and data recovery services to individuals and businesses in the following locations:
- Falls Church
No one likes a surprise bill, so I provide fixed-rate pricing on all the services listed below. If you don't see the service you need please contact me for a free estimate.
New Computer or Mobile Device Setup - $69
Let me help you get the most from your new system or device! Arrange your hardware properly, manage wires, check security, run updates and create accounts.
- Device setup and wire management
- System updates
- Setup one email account
- Connect to a network
- Remove unnecessary programs
- Setup user accounts
- Check antivirus and firewall software
- Test hardware
- Basic operating system tour
Computer Tune-up - $49
Let me spruce up your computer by removing unwanted software, optimizing the hard drive, and more so that it runs like new!
- Increase computer speed
- System clean-up and defragment
- Remove unnecessary programs
- Clean vents and hardware
- Virus removal (additional charges apply)
Virus and Spyware Removal - $99
If your computer is slow, showing popups or strange messages you may have a virus, adware or other malware program installed. I've been removing these since the ILOVEYOU virus hit in 2000.
- Fix one computer
- Start computer in safe-mode and manually remove suspicious startup programs
- Run a full-system virus and malware scan
- Remove any virus, spyware or malware, if present
Hard Drive Reset - $59
Don't risk letting your personal information be recovered! I can help you securely wipe the data from a hard drive before you sell your computer, or if you need a fresh drive.
- Wipe a computer clean of existing data
- Overwrite all data to make it irrecoverable
- Backup existing data first (additional cost)
Data Backup or Transfer - $99
Make sure your important documents are safe! I can help transfer your documents to a second computer, an external drive, or the cloud service of your choice.
- Burn to a CD or DVD
- Transfer to another computer or drive
- Upload to a cloud backup service
- *Does not include data recovery from damaged drives
Install Software - $29
Having trouble getting the newest app? I can install software for Mac or Windows, check for compatibility, install any required updates, add shortcuts and give an introduction on how to use the application.
- Installation of one software package
- Perform any updates
- Set up shortcuts
- Give a brief application overview
Printer Setup - $59
I can help you to install a new printer, connect to your network, and get printing right away!
- Printer setup
- Connect to wifi, a network or a local computer
- Configure and print test pages
- Print from multiple devices
Wifi and Network Setup - Starts at just $99
Get your wifi network running properly, add a wifi extension, open ports on your firewall, or troubleshoot any network problems. If your network is slow or connection spotty, I can help!
- Diagnose connectivity issues
- Install network cards and wireless connections
- Install supplied range extender
- Configure router and firewall
Hard Drive Repair and Data Recovery - Starts at just $59
Deleted files? Bad drive? Before you spend thousands on data recovery let me try some techniques that can recover files and fix many bad drives, especially external USB drives. If your 2.5" or 3.5" internal or external hard drive won't start, spin, stutters or is not recognized, I may be able to fix it.
- Recover recently deleted files emptied from the recycle bin - $59
- Scan a single drive to recover long deleted files - $119
- Attempt to boot external USB hard drives which have suddenly stopped working (not spinning at all) - $69
- Attempt to boot hard drives which do not spin properly or make unusual noises - $89
- 48 hour take-home data recovery attempt on broken drives, including any data-transfer possible if the drive mounts (please supply a second drive for transfer) - $169
- Drive connection wires, if required - $20
- New drive enclosure, if required - $30
Device Repair - Starts at just $90
I can repair your broken phone, tablet or computer within 3-4 business days. Cracked screens, or devices affected by small spills can usually be cleaned and replaced with new factory parts.
- Replace broken phone or tablet screen - $90
- Replace broken laptop screen - $100
- Replace broken Macbook screen - $120
- *Please inquire about other items like broken keyboards, trackpads, and battery replacement
Hardware Installation - Starts at just $49
I can help with hardware installation and modification, including installing additional drives, printers, memory, graphic cards and peripheral devices. Please ensure you have hardware that is compatible with your computer.
- Installation or modification of one external hardware item - $49
- Installation or modification of one internal hardware item - $69
Computer Security - Starts at just $39
I can help you to secure your computer and your online presence, including security checks on your social media accounts and password management. This service includes free apps for Windows, Mac, iOS and Android to help manage your passwords and minimize the risk of your accounts being compromised.
- Audit of your Social Media presence for security issues - $39
- Setup of password management system with free apps included - $49
Computer Training - $39
I would love to teach you how to create your own websites, programs or databases. I can also provide instruction for specific apps, websites, or general computer use on Windows and Mac.
- Teach Windows and Mac basics
- Teach internet basics
- Teach specific programs or websites
- Teach how to interface with hardware
- Covers one hour of training. Scheduled weekly, bi-weekly and monthly visits are available.
Computer Repair and Software Help - $59
Whatever software or hardware has stopped working, crashes, or is giving your trouble chances are I can restore it to working order. That includes fixing a "blue screen of death", problems booting, unrecognized devices, etc.
- Diagnose and troubleshoot a single issue
General Tech Support - $39
Didn't see the service you need? Contact me for an estimate. I'm happy to help with even the smallest computer, hardware or software issue. If it's causing you frustration: contact me, I can help!
- Up to one hour of help with anything you need
- Additional hours upon request